Running a private practice as a couple therapist in Logan means wearing many hats—not only as a clinician but also as an administrator, tech support, and occasionally, a web designer. Over the past few months, I’ve been working on modernizing my practice to improve the way patients interact with my website—and one tool that has made a huge difference is Amelia (online booking) and Jotform (online forms)
Making My Website Work for Patients
Patients visit my site for many reasons: to book appointments, fill out intake forms, ask questions, or access resources. But if the process isn’t smooth and intuitive, it can quickly become a point of frustration. That’s where Jotform came in.
By integrating Jotform into my website, I’ve been able to streamline these interactions in a way that’s professional, user-friendly, and incredibly efficient.
Here’s What Jotform Has Helped Me Achieve:
✅ A Seamless Intake Process
New clients can now complete their intake forms online before their first session. This reduces wait times and gives me a chance to review important background information in advance—so I can be more prepared and present during appointments.
✅ Clear, Clickable Access to Forms
No more downloading PDFs or printing paperwork. With embedded Jotform links on my website, patients can easily fill out forms on their phone, tablet, or desktop—whenever it suits them best.
✅ AASW and Medicare-Compliant and Secure
Patient privacy is non-negotiable in my practice. Jotform’s compliant features give me confidence that the data being submitted is secure and confidential—something both my clients and I value deeply.
✅ Customized Forms That Reflect My Practice
From consent forms to feedback surveys, every Jotform is branded with my logo, colours, and wording—keeping the experience consistent and professional across all touchpoints.
✅ Smarter Workflow Behind the Scenes
Each submitted form automatically lands in a secure database, and I get notified immediately. I’ve connected Jotform with other tools I use, like Google Drive and email, to keep everything running smoothly behind the scenes.
Empowering Patients Starts with Easy Navigation
Updating the look and feel of my website was only part of the puzzle. Making it functional for the people who use it—my patients—was the real goal. With Jotform, I’ve created a space where patients can find what they need quickly, complete tasks easily, and feel supported from the very first click.
The same applies now with being able to book your appt online with Amelia. How cool is it to be able to book at your own leisure and also receive all your paperwork in fillable PDF at the click of a button!
If you haven’t booked an appt yet, please do so using our new modernized approach by clicking here :)
If you’re a fellow clinician or healthcare provider considering ways to modernize your own practice, I highly recommend giving Jotform a try. It’s a small change that makes a big difference—for you and your patients.
👉 Explore Jotform and see how it can simplify your digital practice.
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